We are seeking an experienced Salesforce Administrator to manage, configure, and optimize our Salesforce platform. The ideal candidate will support end users, maintain data integrity, and continuously improve system processes to align with business needs.

Manage day-to-day configuration, support, maintenance, and improvement of the Salesforce platform Handle user setup, roles, profiles, permission sets, and security settings Create and maintain custom objects, fields, formulas, validation rules, workflows, and Flow automation Build and maintain reports, dashboards, and analytics for stakeholders Perform regular data audits, deduplication, and data cleansing Manage data imports/exports and integrations with third-party tools (via APIs or middleware) Coordinate and manage sandbox-to-production deployments and change sets Provide first-line support/troubleshooting for end-user issues and escalate complex bugs Train new users and grow the Salesforce skill set across the organization Stay current with Salesforce releases and evaluate new features for business fit Document system configurations, processes, and standard operating procedures

2–5 years of hands-on Salesforce Administration experience Salesforce Administrator Certification (ADM 201) required; Advanced Admin (ADM 211) a plus Strong understanding of Salesforce Sales Cloud/Service Cloud Experience with Flow Builder, Process Builder, and Lightning App Builder Working knowledge of Apex/Visualforce basics (not mandatory, but a plus) Experience with data tools (Data Loader, Data Import Wizard) Familiarity with integration tools (MuleSoft, Zapier, or similar) is a plus Strong analytical and problem-solving skills Excellent communication skills to liaise between business and technical teams Bachelor's degree in IT, Computer Science, or related field (preferred, not always mandatory)