We are looking for Junior ITES professionals with experience in the Insurance BPO domain. The role involves handling insurance-related processes while ensuring high service quality, accuracy, and adherence to SLAs.
Handle insurance-related processes such as policy servicing, claims support, endorsements, renewals, and customer queries Process insurance documentation accurately within defined timelines Follow SOPs, compliance guidelines, and quality standards Coordinate with internal teams for issue resolution Meet productivity and quality benchmarks
Basic understanding of insurance processes (Life / Health / P&C preferred) Good communication skills (verbal and written) Attention to detail and data accuracy Willingness to work in shifts (if applicable)
Mandatory Skills
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