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Network Engineer (TAC Support) L2

Posted by Asenath Glory

Job Overview

The Network Engineer – Load Balancer / ADC will be responsible for the configuration, administration, integration, monitoring, and troubleshooting of Load Balancer and Application Delivery Controller (ADC) platforms in a production environment. The engineer should have strong networking fundamentals and hands-on experience with technologies such as F5 BIG-IP, Citrix ADC/NetScaler, Riverbed, Barracuda, or similar products. The role requires strong troubleshooting skills across TCP/IP, HTTP/HTTPS, DNS, SSL/TLS, routing, switching, and firewall concepts, along with the ability to analyze and resolve complex platform and application connectivity issues.

Responsibilities

Configure, administer, integrate, and troubleshoot Load Balancer / ADC platforms in production environments. Provide technical support for F5 BIG-IP, Citrix ADC/NetScaler, Riverbed, Barracuda, or similar ADC products. Troubleshoot complex application connectivity and performance issues involving Load Balancers and ADCs. Analyze and resolve issues related to TCP/IP, HTTP/HTTPS, DNS, SSL/TLS protocols. Perform troubleshooting of SSL certificates, SSL/TLS termination, virtual servers, pools, pool members, health monitors, and traffic management. Work with network teams on routing, switching, VLANs, STP/RSTP, LACP/PAgP, and firewall-related issues. Troubleshoot network and security configurations involving ACLs, NAT, VPN/IPsec, and SSL VPN. Monitor the health and performance of Load Balancer / ADC infrastructure and proactively identify potential issues. Perform configuration changes, upgrades, maintenance, and platform administration as required. Use troubleshooting tools such as Wireshark, TCPDump, and PuTTY to perform packet-level and connectivity analysis. Collaborate with network, security, infrastructure, and application teams to identify root causes and resolve incidents. Handle production incidents and service requests within defined SLAs. Perform root cause analysis (RCA) for recurring or critical incidents and implement preventive measures.

Requirements

Engineer should have experience with network background, understanding of switching, Routing and firewall concepts. Should have hands on experience in any of the Load balancer / Application Delivery Controller products. Experience in integration /configuration/administration and troubleshooting of LB or ADC products. Engineer should have strong troubleshooting skills on TCP/IP and Http/Https ,SSL/TLS & DNS protocols. Experience in handling issue related to platforms and application management of any of the LB or ADC products. Note :- Having Load balancer or ADC certifications would be added advantage. Eg: F5-CA – Certifications, Citrix Associate/Professional networking, CNS-ADC etc Network Skills: Routing protocols: OSPF, RIP, BGP, Static. Switching: STP, RSTP, VTP, VLAN, Aggregation Protocols (PAgP/LACP) Security: ACL, NAT, VPN IPsec Tunnel, SSL VPN Tunnel. Network Protocols : TCP/IP ,HTTPS,DNS,SSL & TLS Load balancer : Big IP F5 ,Cirtix, NetScaler, Riverbed, Barracuda or any one of the product Troubleshooting tools: Wireshark, Putty, TCPDUMP etc Ticketing tools :SFDC, IPCM, BMC Remedy, Service now ( anyone tool knowledge) Qualifications • 2 to 3 years of relevant work experience in Network Security product. • BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed universit

Skills & Competencies

Mandatory Skills   

  • Networking
  • Routing
  • Switch
  • Troubleshooting

Job Benefits

  • Provident Fund (PF)

Education

  • Bachelor of Computer Applications (BCA)
  • MCA
  • Bachelor of Technology (B.Tech)
  • Master of Technology (M.Tech)

Job details

Job Status
Open
Location
Pune, Maharashtra, India
Experience
2 - 5 years
Employment Type
Permanent
Salary
₹1,000,000 - ₹2,000,000 (Annual)
Mode of work
Work from office
No. of Positions
9
Work Type
Full-time

Company Info

Company Full Name
Nicheton Consulting LLP
Company Short Name
Nicheton
Industry
Recruitment & Staffing
Company size
24
Founded on
06-Feb-2018
Location
Bengaluru, Karnataka
Presence in
1 Country

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