We are a growing Recruitment and Staffing organization leveraging technology to transform the way hiring and workforce management is done. Our focus is to deliver value-driven hiring solutions, enable faster placements, and support scalable workforce operations through innovation and technology. The Manager – Human Resources & Business Operations will play a pivotal role in driving business growth, strengthening operational efficiency, and supporting technology-led expansion. The role blends strategic business development, HR operations, and people management to help scale our recruitment and staffing business. This is a hands-on role for an entrepreneurial and execution-oriented professional who enjoys building teams, engaging clients, and driving operational excellence.
1. Business Development & Client Growth - Identify and engage new clients for recruitment and staffing services across multiple industries. - Build and maintain strong relationships with decision-makers and HR leaders. - Develop business proposals, pricing models, and partnership strategies. - Collaborate with leadership to achieve revenue and growth targets. 2. Technology & Platform Growth - Partner with internal teams to enhance and scale the company’s recruitment technology platform. - Gather client and internal team feedback to improve platform usability and adoption. - Support integration of technology into day-to-day recruitment operations. - Track and report key performance indicators (KPIs) for platform utilization and business performance. 3. Recruitment Operations & People Management - Oversee end-to-end recruitment operations, ensuring timely delivery and quality hiring. - Lead and mentor a team of recruiters, account managers, and coordinators. - Streamline operational workflows, reporting, and compliance processes. - Drive HR initiatives related to employee engagement, performance management, and training. - Ensure alignment between business operations, customer satisfaction, and organizational goals.
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. - 6 - 10 years of experience in recruitment, staffing, or HR operations, with at least 3 years in a managerial role. - Proven experience in business development and client relationship management. - Strong understanding of HR processes, recruitment cycles, and workforce deployment. - Exposure to HRTech or recruitment technology platforms is an advantage. - Excellent communication, negotiation, and team leadership skills. Key Attributes - Strategic thinker with hands-on execution ability. - Entrepreneurial mindset and business acumen. - Tech-savvy, data-driven, and process-oriented. - Strong interpersonal and stakeholder management skills. - Ability to multitask and thrive in a fast-paced, growing organization. Compensation & Benefits - Competitive salary and performance-based incentives. - Opportunity to be part of a growing recruitment tech ecosystem. - Fast-track growth and leadership opportunities.
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