L2 Production Support / TechOps Engineer with 4+ years supporting mission-critical banking and payment systems. Experience includes incident management, RCA, SQL reconciliation, batch processing, deployment validation, and on-call support in 24×7 environments. Skilled at reducing MTTR and enabling smooth production recovery.
Worked on digital transactions, settlements, and batch-driven pipelines with strong collaboration across Infra, Network, Business and Dev. Hands-on with SQL, Linux/Unix, Control-M, Geneos, Splunk, Java (intermediate), Shell Scripting (basic) and ITIL processes.
Currently seeking opportunities in Production Support, TechOps, Payments, Banking, FinTech, Platform Ops or SRE-track roles across BLR/HYD/Chennai/Remote.