Scrum Master | Project Manager | PMP® Certified | Agile Leader

Results-driven IT professional with 9+ years of experience, including 5+ years as a Scrum Master and 4+ years in Quality Assurance, leading Agile software delivery across Telecom, Insurance, and E-commerce domains. Proven expertise in facilitating Scrum ceremonies, coaching Agile teams, managing stakeholders, driving continuous improvement, and delivering high-quality products on time and within scope and budget.

Experienced in leading cross-functional, geographically distributed teams; removing delivery impediments; managing product backlogs; tracking Agile metrics; and fostering a culture of collaboration and accountability. Strong background in Agile delivery, project planning, release management, risk mitigation, stakeholder engagement, and quality assurance.

Certified in Project Management Professional (PMP®) and Agile Scrum Master (ASM), with hands-on experience using JIRA, Confluence, Salesforce CRM, Siebel CRM, and Agile project management tools. Passionate about enabling high-performing teams, driving Agile transformation, and delivering business value through effective leadership.

Core Competencies:
✔ Scrum Master | ✔ Project Management | ✔ Agile Delivery | ✔ Stakeholder Management | ✔ Team Leadership | ✔ Sprint Planning | ✔ Backlog Grooming | ✔ Risk Management | ✔ Release Management | ✔ JIRA | ✔ Continuous Improvement